Withdraw from a contract

Within 14 days of contract conclusion, without stating reasons. You will receive immediate confirmation of receipt via email, including date and time.

Your revocation

You can cancel the contract within 14 days of conclusion, without giving any reason. Fill in the fields and confirm in the second step — that’s all you need to do.

Scope

Please provide the address under which the contract runs — that is how we identify it.

Please review and confirm

You'll explain this with the next click:

“I hereby revoke the contract I have concluded.”

By confirming, you are submitting your revocation. It is deemed received on time if sent before the revocation period expires (§ 356a para. 5 BGB). The receipt confirmation including content, date and time will be sent immediately to the provided address.

What happens next

We will refund all payments to you immediately, no later than 14 days after receiving your withdrawal notice, using the same payment method as your original transaction — and we will not charge you anything for this. If you explicitly requested us to begin service before the withdrawal period ends, we will retain a proportional amount for the services rendered up to that point (§ 357a para. 2 BGB). The full information including a model withdrawal form is available in the Terms. You are not required to use this form — a clear, written statement in any form is equally valid.